Welcome to Customer Feedback Platform ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our customer feedback management platform, website, and related services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

By creating an account or using our Service, you represent that you are at least 18 years old and have the legal capacity to enter into this agreement. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

Customer Feedback Platform provides businesses with tools to:

• Create and manage customer feedback surveys
• Generate QR codes for feedback collection
• Analyze feedback data and generate reports
• Manage customer feedback across multiple locations
• Track feedback trends and insights

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.

4.1 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4.2 Accurate Information

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

4.3 Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Transmit harmful, offensive, or inappropriate content
• Interfere with the Service's operation or security
• Collect data from other users without consent
• Use automated tools to access the Service without permission

5.1 Subscription Plans

We offer various subscription plans with different features and usage limits. Plan details and pricing are available on our website and may change with notice.

5.2 Payment Terms

• Subscription fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as expressly stated in these Terms
• You authorize us to charge your payment method for all fees
• Late payments may result in service suspension

5.3 Cancellation

You may cancel your subscription at any time. Cancellation will be effective at the end of your current billing period. You will retain access to the Service until the end of the paid period.

6.1 Your Data

You retain ownership of all data you upload to or create through the Service ("Your Data"). You grant us a limited license to use Your Data solely to provide the Service.

6.2 Data Security

We implement reasonable security measures to protect Your Data. However, no system is completely secure, and we cannot guarantee absolute security.

6.3 Privacy Policy

Our Privacy Policy explains how we collect, use, and protect your information. By using the Service, you consent to our Privacy Policy.

The Service and its original content, features, and functionality are owned by Customer Feedback Platform and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service or included software, nor may you reverse engineer or attempt to extract the source code of that software.

To the maximum extent permitted by law, Customer Feedback Platform shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

Our total liability shall not exceed the amount you paid us for the Service in the twelve months prior to the event giving rise to liability.

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including if you breach these Terms.

Upon termination, your right to use the Service will cease immediately. You may request a copy of Your Data within 30 days of termination.

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

If you have any questions about these Terms of Service, please contact us: